Refund Policy

Last updated: 9/16/2026

At GADI Digital, we stand behind the quality of our work. This Refund Policy explains our 30-day money-back guarantee, what it covers, and the terms that apply once the guarantee period ends. By purchasing any GADI Digital product or service, you acknowledge and accept the terms outlined below.

1. The 30-Day Guarantee Period

Each GADI Digital engagement includes a 30-day guarantee that begins on the day your payment is successfully processed. This applies to one-time setup and build fees, including the standard $297 website build.

During this 30-day window, you may request a full refund of the initial purchase price if the delivered work does not meet your expectations. Refund requests made within the guarantee period will be honored promptly and without unnecessary friction.

2. After 30 Days — No Refunds

Once 30 calendar days have passed from the date of your original payment, all sales are considered final and no refunds are available. This applies to the initial setup/build fee as well as any subsequent charges.

After the guarantee period expires, fees already paid cover work that has been completed and services already rendered, and are not eligible for a refund. This includes the initial build fee and any recurring monthly charges that have been processed.

3. Recurring Monthly Services

Ongoing services such as Website Hosting & Management are billed monthly. The 30-day guarantee applies to each recurring charge from the date that specific payment is processed. If you cancel a recurring service, future charges will stop, but charges already processed outside of their 30-day guarantee window are non-refundable.

Canceling a recurring service does not automatically entitle you to a refund of prior payments. It simply prevents future billing once the cancellation takes effect.

4. How to Request a Refund

To request a refund within the 30-day guarantee period, contact us at contact@gadidigital.com or call 1 888-305-5927. Please include your order details, the email used at checkout, and a brief reason for the request so we can process it quickly.

Approved refunds are typically processed back to the original payment method within 5 to 10 business days, depending on your bank or card issuer.

5. What This Policy Does Not Cover

This Refund Policy does not cover:

• Charges processed more than 30 calendar days after the original payment date.
• Third-party costs such as domain registrations, premium software licenses, ad spend, or SMS/messaging fees that have already been incurred on your behalf.
• Services where significant work has been completed and delivered in good faith, and the refund request is made after the 30-day window.
• Issues arising from client-provided inaccurate information, delayed access, or failure to provide required materials.

6. Cancellation vs. Refund

Canceling a service and requesting a refund are two separate actions. Cancellation stops future billing. A refund returns previously paid funds and is only available within the 30-day guarantee window. If you wish to both cancel and request a refund, please let us know clearly when you contact us.

7. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Changes do not retroactively affect refund requests that were already submitted under a previous version of this policy.

8. Contact Us

If you have any questions about our Refund Policy, the 30-day guarantee, or a specific charge, we're here to help. Reach us at:

Email: contact@gadidigital.com
Phone: 1 888-305-5927